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View: 1207|Reply: 7

toner life end message after drum unit replaced

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Post time: 2012-10-10 18:17:17 |Show all posts
I just replaced the drum unit with a new one, and now, everytime I turn it on, the toner life end message comes out. I just replaced the toner with a new one, and the message's still there
--Brother IntelliFax-2820 Plain Paper Laser Fax

Post time: 2012-10-11 04:25:20 |Show all posts
tnx bro it helps a lot

Post time: 2012-10-11 03:07:12 |Show all posts
Thank you so much, it prevented me from buying a new unit!

Post time: 2012-10-11 01:39:20 |Show all posts
CONNIE@RSHTRUCK.COM  REATTACH THE SPRING INSIDE THE MACHINE ITSELF ON THE LEFT TO THE WHITE PLASTIC ARM IN FRONT OF IT.  I USED A VERY SMALL SCREW DRIVER THAT FIT ON THE END OF THE SPRING.  ALLS WELL NOW.  PLEASE LET ALL OTHERS KNOW.

Post time: 2012-10-10 23:50:52 |Show all posts
Well based on what I just did, Open cover> it immediately prompted question - Replace Drum Unit:
1. Yes 2. No
I hit 1.
It says Accepted
It said please wait when I closed the cover.
I then checked the drum unit life = 100% woot

Post time: 2012-10-10 22:46:24 |Show all posts
I spoke with Brother and one of the options was to open the cover, push options, push start, and then 1, then 1 again.  If accept comes up, select.  Then close cover and try again.

Post time: 2012-10-10 21:35:28 |Show all posts
awesome bowdo.  it fixed my machine.  thanks.

Post time: 2012-10-10 20:03:55 |Show all posts
On the side of the toner in a white lever. With a flat blade screw driver push the lever back to the other side of it location. This will give the machine a perception of a new toner. Be careful of the gears when pushing it back! Not a 100% on what causes this issue but thats my manual reset of the toner for when it does.
In falling this the reset actuator inside the machine has probem (Spring missing or is sticky)
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