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r2880 printer printing 6x4 borderless i get a blank of 4mm

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Post time: 2015-7-13 18:52:52 |Show all posts
r2880 printer printing 6x4 borderless i get a blank of 4mm on the last edge i am using windows 7 when printing with border the photo is not centerd a larger margin is on the left hand side

Post time: 2015-7-14 00:18:44 |Show all posts
Ok, thanks for letting me know. In the printer properties, can you look for an option called expansion? Play with this setting and see if it helps at all. This setting controls how much the printer prints off the edge of the paper to allow for the borderless to work.
Another thing to check is to make sure that the paper size didn't get changed to A6 which is almost the same size as a 4x6.
Another tip which I found said to try printing in landscape instead of portrait, if you can, as that seems to eliminate the border.
Let me know how this goes.
Best regards,
Brandon

Post time: 2015-7-13 22:22:09 |Show all posts
paper guides are tight i have printed some 10 6x4 borderless  and all the same result the last 4mm of the print is blankthe rest of the picture is perfect

Post time: 2015-7-13 20:34:28 |Show all posts
Hello and thank you for contacting us, a paid expert support site. My name is Brandon and I'd be glad to assist you with your issue.
Can you check that the paper is loaded into the printer properly? If the image isn't centered, it sounds as if the paper is loaded but the paper guides are not tight against the sides so the paper ends up moving when being pulled in. This would explain why there is a margin and why it isn't centered.
Can you check on that and get back to me?
Best regards,
Brandon
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