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printer driver hangs on install

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Post time: 2013-2-16 19:49:49 |Show all posts
I have installed the printer server but after the laptop finds the printer it says it needs to update the driver. The driver already exists on the laptop but linksys insists on updating anyway. The update hangs after slowly progrssing to 76%. I have had to abort the rcess several times .
--Linksys WPSM54G Print Server

Post time: 2013-2-16 21:20:47 |Show all posts
You get a ROOT HUB error when your USB port on your computer needs additional drivers. The print server drivers needs to configure your printer drivers. The only solution for this is CALL LINKSYS TECH SUPPORT. TELL THE TECHNICIAN THAT YOU HAVE A ROOT HUB ERROR. Linksys will send you ADDITIONAL DRIVERS for your root hub. UPDATE your ROOT HUB using the ADDITIONAL DRIVERS. Uninstall the WPSM54G from the add/remove programs. RUN SET UP COMPUTER AGAIN
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