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my hp officejet 4500 wireless printer makes a terrible noise when it

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Post time: 2012-12-21 21:30:30 |Show all posts
my hp officejet 4500 wireless printer makes a terrible noise when it starts to print.
Sounds likes gears a stripping in cartridge area.  Seems to print ok.   
                                                    Submitted: 220 days and 11 hours ago.                                                                            Category: Printers                                                                    Status: CLOSED                                                                                                                                          

Post time: 2012-12-22 01:28:27 |Show all posts
Can you please tell me, why did you give me a negative rating and if you have already tried to clean the feed rollers, then why don't you mentioned it in your initial question? then I could have avoided the same solutions and save me from negative rating.
PrintingEx41120.9436018171

Post time: 2012-12-21 23:51:21 |Show all posts
I know this.  This is not an answer.   
               

Post time: 2012-12-21 22:35:26 |Show all posts
Optional Information:
Make: hp officejet 4500 wireless
Already Tried:
looked at it.
                                                                                          Posted by PrintingEx            220 days and 11 hours ago.                                                                    Hi,
Thanks for posting your question ,My name isXXXXX will try to help you today.
I don't know, you will like my information or not, but I cannot tell you anything except the true facts. Your doubt is correct, the sound seems to be coming from the gears of the printer, sometimes the gears get mis aligned from there places and make these type of sounds, but sometimes the sound can come from the paper feeding rollers also. So, I will recommend you to follow the steps below and clean the feed rollers, if the problem persist, then it is definitely the gears. As you are saying, that the print out is fine, then I will not recommend you to repair the printer, because repairing a printer may cost you whole lot of money and when you can get print outs from the printer, then there is no need to waste your hard earned money to repair a working printer, just because the printer is making sound. I hope you will like my information and give me a positive ratings, because I do not think, you would like to give a negative rating for a honest information.
Follow these steps to clean the rear rollers and the pick rollers on the HP product.Step One: Clean the rear rollers[ol]Press the Power button to turn off the product.Disconnect the power cord from the rear of the product.Remove the rear access door.  Press in the tab on the left side of the door, and then pull the door away from the product.Figure 2: Remove the rear access door

Lightly  moisten a lint-free cloth with distilled or bottled water, and then  wipe the paper rollers. Rotate the rollers with your fingers to clean  all the way around.Figure 3: Clean the rollers

Make sure that the paper feed rollers on the rear access door are clean, free of paper bits, and rotate freely.  Figure 4: Access door rollers

Allow the rollers to dry completely.Reattach the rear access door. Push the door forward until it snaps into place.[/ol]Step two: Clean the pick roller[ol]Remove any paper from the paper tray.Remove the rear access door.  Press in the tab on the left side of the door, and then pull the door away from the product.Figure 5: Remove the rear access door

Figure 6: Rear rollers and location of pick roller

Lightly  moisten a lint-free cloth with distilled or bottled water, and then  wipe the pick roller. Rotate the pick roller upward with your fingers to  clean all the way around.Figure 7: Pick roller

Make sure that the pick roller and the rollers around it are clean, free of paper bits, and rotate freely.Allow the pick roller to dry completely.Reattach the rear access door. Push the door forward until it snaps into place.Load the tray with plain white paper.Reconnect the power cord to the rear of the product.Press the Power button to turn on the product.Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.[/ol]
If you would like any additional information or have more questions please don’t hesitate to ask!

Please remember to only rate my answer when you think, it is at least "OK Service" or I have provided a Good or Excellent service.Reply to me via the REPLY TO EXPERT or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.   
               
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