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mY bROTHER MFD-625DW stpped printing balck Locked by Customer Service

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Post time: 2015-7-9 19:12:12 |Show all posts
mY bROTHER MFD-625DW stpped printing balck. I checked and the cartridge seemed OK, but I changed it anyway. Same results. Later it quit printing altogerher although the cargriges are full. How do I fix it?

I'm not real tek savvy.  I thought that text was email.  I don't get text messages on my phone. So please sent the info via email.

I'll also  check this page.

Post time: 2015-7-9 22:20:44 |Show all posts
I sent a message a while ago.  I got the info I was looking for a couple of hours ago on line.  I no longer need your assistance.  Since I have an answer I no longer need your help.

Since this happened during my free trial and I did not use your services, please do not "bill" me.

Thanks for being there.  I'll decide tomorrow whether to continue or not.  Bob

Post time: 2015-7-9 20:36:44 |Show all posts
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Hello my name isXXXXX look forward to assisting and  am very sorry to hear that you are having this problem.
Have you already tried cleaning the machine?
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