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j4680 IP address says 'ready' but when I print it says 'offline

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Post time: 2013-2-15 10:01:01 |Show all posts
The HPJ480 printer attached to our Mac has been working fine, but suddenly stopped. We reinstalled the software, checked all settings and wires but when we try to print it says the printer "is offline." I checked the IP address of our printer and it says everything is fine, and the printer is ready. Additionally, I can send a "scan" request to the printer and it will seem to be scanning, but then will say it has an unspecified error.  Any ideas?

Post time: 2013-2-15 11:24:19 |Show all posts
How is the printer connected?  You mentioned both wires and an IP address.  If to a network, tell me about the router.

What version of OS X?
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