HP Officejet 7310 All-in-One Printer Home Network Diagnostic Utility for Microsoft Windows XP x64

  • File Size : 2.51M File Type : .exe
  • Language : English
  • OS Support : Microsoft Windows XP x64
  • Report error : Click here to report errors
  • Official website : HP
  • Date Added : 2010-03-08 Updatetime : 2013-04-08
  • version : 3.0.0.53
  • Downloads : 9 Views :

Soft Introduction

HP Home Network Diagnostic Utility>>>Microsoft Windows XP x64
This version of the Home Network Diagnostic Utility includes firewall detection capability and provides an improved user interface with guided troubleshooting help and support for multiple languages.


The HP Home Network Diagnostic Utility application provides diagnostic and help information to assist users when installing and using HP printers on their home network.


?
Installing the Utility

To use the HP Home Network Diagnostic Utility, first download the file (hphndu_3053.exe) to your desktop or other folder on your system. The downloaded file will self-extract to a temporary folder and install when run on the user’s computer. To install and begin using the utility, go to the location where you downloaded the file and double-click it.?
Note: You may see an alert message from Windows when running this application. You should choose “unblock” or the Network Diagnostic Utility application will not run.
?
The Welcome Screen

The first window that appears when running the network diagnostic utility is the Welcome Screen. The Welcome Screen provides information about your computer’s network and internet connection status, and in some cases troubleshooting advice. Follow the instructions given.

?Three buttons are available on the Welcome Screen:?
Start
– Clicking this button opens the Network Diagnostic Screen and starts the network diagnostic wizard.See
The Network Diagnostic Screen
section below for further details.
Show Advanced Tools
– This button is available from all main screens of the utility. Clicking the button opens a separate window with extensive information about your computer, your network, and devices connected to your network. See The Advanced Tools Screen section below for further details.
Close
– Click this button to exit the network utility.??
The Network Diagnostic Screen

The Network Diagnostic screen is accessed by clicking the
Start
button on the
Welcome Screen
.

?When the
Start button
is clicked, the utility first checks for a Virtual Private Network (VPN) connection. If a VPN connection is found, the user is provided information regarding home network connectivity limitations while connected to a VPN. If no VPN connection is detected, the
Network Diagnostic Screen
displays a list of HP network printers found on your network. The network can be rescanned by clicking the
Refresh List
button, or the network scan can cancelled using the
Stop
button.

?The Network Diagnostic screen also provides the following buttons for access to other information and troubleshooting steps:
?
Check Connection
– Allows you to check the network connection status of any printer shown in the network printer list and if the software necessary to communicate with the printer over the network has been installed on the computer.
Not Listed
– Click this button if the printer does not appear in the network printer list. Information will be provided to help the user get the printer connected to their network. For a wireless connection, the network diagnostic may also help get wireless settings such as the network name (SSID) and security key (WEP/WPA).
Show Advanced Tools
– Clicking this button opens a separate window with extensive information about your computer, your network, and devices connected to your network.
See
The Advanced Tools Screen
section below for further details.
Close
– Click this button to exit the network utility.?
The Advanced Tools Screen

The Advanced Tools window displays a list of network printers similar to what was shown on the Network Diagnostic Screen, with the added ability to open a selected printer’s Embedded Web Server page (uses your default web browser to open and display the printer settings page).

?The Advanced Tools Screen also provides the following buttons for access to other information and functionality useful for advanced troubleshooting:?
Test URL
– Allows you to check if your computer can connect to a specific URL on the internet.
Renew Network
– Renews your computer’s IP address from the network DHCP server.
Display Detected Wireless Networks
– Shows other wireless networks detected by your computer’s wireless network adapter and highlights the network you are connected to.
Display Detected Network Devices
– Shows all devices connected to your network.
Display Detected Firewalls
– Shows a list of firewalls detected on your computer and the current status of each firewall. Buttons are provided to
autofix
,
enable
, or
disable
a selected firewall, and a
help
button provides additional information to help you with firewall configuration, including trusted application filenames and ports used to communicate with the printer.
Configure Detected Router
– Shortcut for opening a browser window to the default page for your router. If you have previously password protected your router configuration page, the username and password will be required for access.
Retrieve WPA/WEP Key
– Click this button to display the network security information.
Stop HP Services or Start HP Services
– Clicking this button allows the user to stop or start HP network services, which can correct some problems. The utility checks for the proper installation and operation of HP services required for network communication with the printer. If all services are running properly, the Stop HP Services button is displayed; conversely, if any of the HP services are not running properly, the Start HP Services button is displayed.
Save Diagnostic Information
– Clicking this button displays information gathered by the utility and saves it to a text file. This information can be useful troubleshooting information when contacting HP for support.
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