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Where do I load Card Stock on Brother HL4070CDW? It constantly

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Post time: 2015-7-14 17:27:27 |Show all posts
Where do I load Card Stock on Brother HL4070CDW?  It constantly gives me `paper jam' when I try to use Regular Tray or MP Tray.  There is no jammed paper, it just says it..................

Post time: 2015-7-14 19:11:20 |Show all posts
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Hello my name isXXXXX look forward to assisting and  am very sorry to hear that you are having this problem.
On your machine only the MP tray can be used for thick paper. This is the max size you can use:
Width: 69.9 to 215.9 mm  (2.75 to 8.5 in.)
Length: 116 to 406.4 mm (4.57 to 16 in.)
I suggest removing all paper and only loading one thick sheet at a time.
The Max it can have loaded with thick paper is 50 sheets.
If you have any questions at all click on reply to expert and let me know.
If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.
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