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Status Monitor Center not functioning.

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Post time: 2013-3-4 22:12:12 |Show all posts
When i start the Status Monitor Ceneter for our S2500, selects the printer and thenrun I allways getError- cannot get a bidirectional communication channel with the printer. Why? Doesn't the Status Monitor Center function with nettwork printers??
Elles is the printer funtioning OK

Post time: 2013-3-5 02:19:44 |Show all posts
I really am not sure, I would try running the software from another system on the same switch as the system you are having the problem with and on another system on the same switch as the printer and see if it runs on any of the system. If you need more specific information I would advise contacting Dell Technical Support for further information.

Post time: 2013-3-5 01:12:18 |Show all posts
I have allready installed it twice. With the same result. When you say the same Network do you mean samen Switch/hub or same domain. It's installed in the same domain, same lan but on different Switches.

Post time: 2013-3-4 23:50:19 |Show all posts
Thank you for visiting the Dell Community Forum.
The Status Monitor Center should allow you to monitor printers connected locally or on the same network as the computer. You may want to try uninstalling and then reinstalling the printer software to see if there is a problem with the software installation.
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