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Printer will not print after black cartridge was replaced

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Post time: 2015-7-13 19:48:48 |Show all posts
Printer will not print after black cartridge was replaced

Post time: 2015-7-14 02:32:20 |Show all posts
hese symptoms point to either a clogged/contaminated print head, or a faulty print head.
You can try going into the setup/maintenance menu on the machine and running the “clean print head” function, if it doesn’t work try it a second time. If it still doesn’t print anything, you’ll need to do a manual cleaning.
I have to caution you up front though that the manual cleaning process is very messy and time consuming. It also has a very low chance of success if the automated cleaning shows no improvement.
Manual cleaning on your model is extremely difficult due to the design of the machine as the internals are so hard to access.
If the manual clean doesn’t help, or if you wish to skip this step, the outcome would be replacement.
I'll be happy to guide you through the process though if you wish to try, or I can recommend replacement models for you if you prefer.

Post time: 2015-7-14 00:54:53 |Show all posts
My printer is a Brother LC39.
The cartridge is the second in a pack of two bought from Noel Leamings' Hastings in February.

Post time: 2015-7-13 23:07:14 |Show all posts
Thank you for the rating, however it wasn't required just yet. I'm still available here to help (at no extra charge), if you'd like to correspond further to discus specifics.
Nathan

Post time: 2015-7-13 21:47:15 |Show all posts

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
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