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Photosmart C7280 Duplex Stopped Working

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Post time: 2013-4-10 08:07:07 |Show all posts
Running Windows XP Home Edition SP3. My printer is connected via USB directly into my computer. I have always had the printer set to Automatic for 'Print Both Sides'. Tonight instead of saying automatic it now says 'Flip or Long Edge (Standard)' and does not print on both sides. When I try resetting it to Automatic through Contol Panel and Printers and Faxes it looks like it will work, but when you go back and check it is back to 'Flip or Long Edge (Standard)'. I downloaded all of the latest HP updates -- dind't help!!

I am certain this is also due to some update ... perhaps the Adobe Flash update ... has anyone else experienced this problem .. does  anyone have a solution?

Post time: 2013-4-10 11:32:40 |Show all posts
The patch for Vista is available here.  The directions say it is not necessary (and does not work) in XP, but I have heard of cases where users report that the SP3 update has Vista print drivers in some cases.  I have not confirmed this, but here is a way to check:  go to the printers folder, right click on the C7280, select "About" and in the "Driver Files" section look for hpo7x00t.gpd.  If that file is listed then you can apply the patch listed for the Officejet 7200/7300/7400 series printers.

The "flip on long edge" is just an indication of what orientation the back side is with respect to the front; flip on long edge is book type format, flip on short edge would be notepad format.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging



Message Edited by Bob_Headrick on  06-05-2009 02:38 PM

Post time: 2013-4-10 09:48:40 |Show all posts
I am running my Photosmart C7280 on a Windows XP Home system (NOT Vista). I checked ... duplexing is set to installed ... so that isn't the problem. Where is the 'patch' and does anyone know if it will work on an XP system???
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