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Panafax UF-890 compatability problem?

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Post time: 2013-5-17 19:26:26 |Show all posts
Do older faxes have trouble communicating with newer fax machines?  
Just recently a customer has complained of outgoing faxes not going through on this UF-890 model.  They also have a uf-8000 that does not have the same problem.  I am guessing that since I sold them this fax about 9 years ago, that it is slower on transmission than some of the newer models?  I have tried this on the memory mode and without the memory mode.  It seems to go into a busy signal.  Maybe the phone lines are just busy and business everywhere is picking up?  I hope!
BTW I still think the UF-890 was the best fax machine ever made.  Slow but reliable.
Thanks for your input.

Post time: 2013-5-18 03:51:24 |Show all posts
I have done the shipment set and the customer says it still happens very intermittent.  Is it possible that the 2mb of memory is not enough to handle multi-page faxes?  I am at a loss on this one.  When I tested this fax in my office, it was fine.  Maybe a bad phone line?

Post time: 2013-5-18 02:20:28 |Show all posts
Can you post the shipment set procedure.  It has been a while and I can't remember.

Post time: 2013-5-18 01:15:19 |Show all posts

Post time: 2013-5-17 23:24:00 |Show all posts
Will that clear out all the programed numbers in the user parameters?

Post time: 2013-5-17 21:25:35 |Show all posts
Try doing a SHIPMENT SET to clear any transient junk that might be in memory.
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