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My printer has not been working for a few weeks now. 1st had error code 6500 and now it sc

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Post time: 2015-7-9 21:44:44 |Show all posts
My printer has not been working for a few weeks now. 1st had error code 6500 and now it screens "Scanner error' Service error 5010... Can someone help

Post time: 2015-7-10 00:57:45 |Show all posts
Hi Marisa,
You can continue corresponding with me here, even though our live chat has ended.
Please perform the above steps.  If that does not help, then the only possible outcome left is that the logic board has failed, and would need to be replaced. Again that is not worth it because the part alone (not even factoring in labor) costs far more than a new printer would.
Should it come to that, I can recommend some better replacement options for you.
Nathan

Post time: 2015-7-9 23:11:46 |Show all posts

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
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