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My Brother Printer MFC-8890DW worked fine with USB connection

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Post time: 2015-7-10 11:52:52 |Show all posts
My Brother Printer MFC-8890DW worked fine with USB connection to a PC that runs Windows 7. That PC has crashed and I bought a new PC that runs Windows 8 64 bits. Unfortunately the new PC doesn't recognized the MFC-8890 through the USB 3.0. I tried to upgrade new drivers but none of them work. What can I do?

Post time: 2015-7-10 23:24:40 |Show all posts
would you like me to give you steps which you can follow and let me know if that works.

Post time: 2015-7-10 21:28:07 |Show all posts
Sorry that I asked. I would do the research on my own. Thanks for bothering to answer my question.

Post time: 2015-7-10 20:23:26 |Show all posts

Post time: 2015-7-10 19:12:14 |Show all posts
I cut and pasted that fragment ( http://.... 41b1) on the browser's URL but FireFox asks me to open or save it. Tried both and none worked

Post time: 2015-7-10 17:33:21 |Show all posts
http://166.78.231.170:8040/?Session=bc385576-d76f-4f56-abc5-4933fc4541b1
copy and past the remote link on your browsers address bar and hit enter

Post time: 2015-7-10 16:12:23 |Show all posts
What's next?

Post time: 2015-7-10 14:35:53 |Show all posts
Yes I am ready

Post time: 2015-7-10 13:23:25 |Show all posts
Hello. My name is XXXXX XXXXX I will be assisting you today.
Let me know when you are ready.
I will remotely connect to your computer and work on solving your issues while you watch.
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