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Author: loyalxuan

I have had a mishap with my computer and now have to re install

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Post time: 2015-7-8 00:53:49 |Show all posts
Why did you had to call the number?

You had to reply me here just like you did now?

I don't know what caused the issue after you downloaded the driver, please explain?

May i remote in and check/fix ?


Post time: 2015-7-7 23:08:25 |Show all posts
Sorry but I just want to get my printer functioning again.

Post time: 2015-7-7 21:36:37 |Show all posts
You have rated me poor service without stating the issue which affects my job here - I had been waiting for you to let me know how it went because i know there could be problems so i could help you further troubleshoot it. If you rated me just to get a refund on this question, let me know and i will get that processed for you.

Why did you had to call the number?

You had to reply me here just like you did now?


Post time: 2015-7-7 20:07:17 |Show all posts
I have got so far then have been obliged to call a 1300 number which after
2+1/2 hours did not get a reply. I find this very discouraging.

Post time: 2015-7-7 18:50:55 |Show all posts
http://tinyurl.com/k7dh99n to download the driver for Windows XP 64 bit.
After the setup file is downloaded, run it and see if you get the printer added automatically.
If not, add it manually by going to Printers & Faxes, Add a Printer and follow on-screen instructions.
Let me know how it goes.

Post time: 2015-7-7 16:58:36 |Show all posts
Not sure but believe 64 bit.

Post time: 2015-7-7 15:08:34 |Show all posts
64 bit or 32 bit?

Post time: 2015-7-7 13:32:46 |Show all posts
I have Windows XP

Post time: 2015-7-7 11:34:07 |Show all posts
Hello & Welcome to yahoo. I'm Kamil and i will do my best to assist you.
Which operating system are you installing it on?
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $25 but will allow me direct access to work on your issue and fix it (while you watch on your screen).
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
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