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I have a brother MFC7820N that now prints a Black stripe down

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Post time: 2013-3-23 06:41:41 |Show all posts
I have a brother MFC7820N that now prints a Black stripe down the middle, after replacing the toner cartridge.
Optional Information:
Make: Brother
Model: MFC 7820N
Already Tried:
We replaced the toner, and we get a 1/2" stripe down the middle.  No attempts yet.
        

Post time: 2013-3-23 12:20:42 |Show all posts
unfortunately, the old toner won't work.  But we did figure it out - it was the slide along the toner side.  I'll accept your answer.  Thanks.

Post time: 2013-3-23 10:40:03 |Show all posts
Can you pleae try a print with the old toner?        

Post time: 2013-3-23 09:24:10 |Show all posts
your suggestion would be OK, except that this just started when we replaced the toner with a new cartridge.        

Post time: 2013-3-23 08:04:48 |Show all posts
Hi,
It needs cleaning please remove the toner and then blow air inside the printer and then check the issue if the problem persist then it needs a professional cleaning the laser seems to be dirty.        
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