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I have a Lexmark Interpret S405 that has, since a drivers upgrade,

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Post time: 2015-6-21 08:36:36 |Show all posts
I have a Lexmark Interpret S405 that has, since a drivers upgrade, only printed one document and then freezes - also will not power off and the mains have to be disconnected. I then have to wait for a couple of hours, turn on the printer, go into the system and delete the document that was not printed and then again, only prints one document at a time before it repeats the whole exercise. I am getting very frustrated and want to throw the printer into a dustbin but I have so many new cartridges left and I also need to do colour printing. Please can you assist?

Post time: 2015-6-21 14:18:48 |Show all posts

Thank you - I tried the printer and I printed three different items. Such a simple answer so why do they bring out updates that affect a whole lot of people.

Post time: 2015-6-21 12:56:54 |Show all posts
Can you double click on it and uninstall it.
Then, check if the issue persists.
Make sure you check after uninstall Internet Explorer 11

Post time: 2015-6-21 11:26:06 |Show all posts
Version 11

Post time: 2015-6-21 10:05:12 |Show all posts
Hello & Welcome to yahoo. I'm Kamil and i will do my best to assist you.
Can you go to Control Panel -> Programs & Features -> Uninstall a Program
From the left menu, click "View Installed updates"
In the search bar, type "explorer" and tell me what version of Internet Explorer is it?
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