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Hp lasterjet 8550 Paper Smear

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Post time: 2015-7-6 08:27:27 |Show all posts
Hello
Every time I print half of the page is completely smeared, mostly black with the yellow, blue, and magenta on the top. I just ordered a fuser kit hoping this is the problem. My concern is that after a print there is extra toner that collects on the transfer kit roller, which concerns it may be more than a fuser problem. I don't believe the drum kit is the problem as it is new and doesn't have any toner collecting on its roller.
If someone would be able to help me understand why the roller is dirty after a print I would appreciate, also if you can help me understand why the print is smearing if you believe is something other than the fuser. Thanks
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