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How to remove error E000013-000 canon IR5000 Photocopy mashine?

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Post time: 2013-2-10 17:11:11 |Show all posts
It knock sound inside of machine before show error code E000013-0000 canon IR5000 how can i remove it now?
---Canon imageRUNNER 5000 Copier

Post time: 2013-2-10 20:37:27 |Show all posts
Try to check the spring connected to waste tank, if doest rotate try to clean or replace it

Post time: 2013-2-10 18:50:02 |Show all posts
Waste toner feedscrew (locked)It is likely that the feedscrew inside the waste toner pipe is preventedfrom rotating because of some fault. If the outlet of thewaste toner pipe is clogged with toner, remove the waste tonerdrive unit, and remove the toner. If otherwise, try turning the mainmotor clockwise by hand. If the screw rotates, wait and see whathappens; if the screw does not rotate, replace the waste toner feedingunit.
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