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1. Printer message goes from problem with printhead Magenta/Cyan to carriage jam. Back and forth. There is no carriage jam and I replaced the printhead.
2. Windows 7 Home Edition Service Pack 1
4. Connection Method - USB
5. Error Messages on Printer Screen
Carriage Jam
Problem with printhead Magenta/Cyan
I found how to do the full reset. After completing the full reset I get an error message on the printer screen
"Carraige Jam"
I open the carriage door, no jam, click okay.
Get error message problem with printhead magenta/cyan. open printhead compartment, close. Start over with carriage jam.
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