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HiI have a Canon Pixma MP240 printer that has worked fine

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Post time: 2015-7-15 16:29:29 |Show all posts
I have a Canon Pixma MP240 printer that has worked fine with my computer for about three years. Now, although the driver is installed and the computer acknowledges when the printer is plugged into it, the printer is not listed in the printer list when I try to print. I have uninstalled and reinstalled the software but that does not help. Any ideas?
Tim Glogan

Post time: 2015-7-16 02:30:12 |Show all posts
You're welcome.  Thank you,

Post time: 2015-7-16 00:46:40 |Show all posts
Thanks. The problem was solved.

Post time: 2015-7-15 23:29:19 |Show all posts
I have resolved the printing issue via remote support.  If you need anything else later, please let me know any time.  Please rate my service below.  Thank you very much.

Post time: 2015-7-15 22:22:43 |Show all posts
Please click on the website below, then join session there, and allow the ScreenConnect program to run;
Thank you

Post time: 2015-7-15 21:18:38 |Show all posts

Post time: 2015-7-15 20:02:53 |Show all posts
I see, can we do a remote session, so we can chat, and I will be able to fix the printing issue on your computer directly for you?
Thank you

Post time: 2015-7-15 18:43:20 |Show all posts
Hi. I have Windows 7. Yes, the printer copies. I don't think there is a problem with the printer. The problem started when I wanted to scan a document using the printer command window, as I have done hundreds of times before, and it told me I needed to download WIA. When I tried to do that, my printing system got into a mess.

Post time: 2015-7-15 17:35:00 |Show all posts
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue.  Do you have windows xp, vista, or 7, or 8, or mac computer?
Are you still able to make a copy on the printer (not print on the computer)?
Please reply at the box below.  Thank you
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