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HP 6310 error whe tryng scanning - no communication with printer

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Post time: 2013-2-12 12:47:47 |Show all posts
HP 6310 error whe tryng scanning - no communication with printer
--HP Officejet 6310 All-In-One InkJet Printer

Post time: 2013-2-12 18:03:37 |Show all posts
connect your printer to the pc, install all the drivers then go on START, then in start search at the bottom tipe in scan, you will get the scanning application.

Post time: 2013-2-12 16:10:17 |Show all posts
Hello,
The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.
Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Post time: 2013-2-12 14:23:28 |Show all posts
This is a resolution for "NO SCAN OPTIONS" in the front panel screen of the All-In-One Only:
If you are getting this message when you are trying to scan from the All-In-One.
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution (if not got to Start> All Programs> HP> HP Solution Center) Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.
Good Luck
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