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HP 6310 copy fails w msg "not connected".It is

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Post time: 2012-7-23 11:00:15 |Show all posts
HP 6310 copy fails w msg 'not connected'It is connected and printing from the PC works fine. It just fails on a standalone copy.\Press 'Copy'Windows comes up with # of copies as 1Press Copy again.Nothing happens.Checking setup menu indicates 'not connected' yet printing over the net works fine.Also faxes can come in, but not be sent - same error.
--HP Officejet 6310 All-In-One InkJet Printer

Post time: 2012-7-29 09:22:22 |Show all posts
Open the document feeder by pulling straight up and look for an obstruction.

Post time: 2012-7-27 12:52:13 |Show all posts
this is a hardware issue..connect the printer to the wall outlet..and then try to make a copy..if its still the same then machine should be replaced..reason is scanner blub is gone bad..

Post time: 2012-7-24 22:01:16 |Show all posts
Press "Setup" button, then "2. Print Report", then "6. Fax Log", then Ok.
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