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Film won't feed to front roller

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Post time: 2012-7-7 15:33:33 |Show all posts
I've installed new film and when I close the cover, the film does not feed to the front roller. It comes off the back roller and gets jammed up to the top of the machine.
--Sharp UX P100 Plain Paper Thermal transfer Fax

Post time: 2012-7-7 16:33:56 |Show all posts
the gear that moves the roller is probably broken.
look in the  manual for the gear location
http://www.retrevo.com/search/v2/jsp/downloadPage.jsp?doc=6e9b3b779afac7942ef639a6224550b2&q=Sharp+UX-P100
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