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Error Oxc18a0001

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Post time: 2013-2-12 08:33:33 |Show all posts
Ink System Failure Ink System has failed. Unable to Print. Refer to printer documentation Error Oxc18a0001 Turn power off then on again.
--HP Photosmart C6280 Printer

Post time: 2013-2-12 11:56:41 |Show all posts
possible causes of this:
loose or improperly installed ink cartridge
damaged cartridgedirty print headSolutions:
check cartridge connection, try to remove and reconnectreplace damaged cartridgeclean printhead using the printhead cleaning utility software of your printer

Post time: 2013-2-12 10:28:45 |Show all posts
I apologize forthe confusion, I unintentionally reviewed the touch screen version of yourprinter. Below is the Hardware fault clearing method for your machine. Pleaseprovide me with your results.
#1 Press andHold the "PrintPhotos"& "Red Eye Removal" buttons. Release both buttons. Display shouldsay "Enter Special Key Combo"
#2 Press andrelease in sequence "Red Eye Removal", "Print Photos","RedEyeRemoval"
#3 Press andrelease the right arrow button until the display says "SystemConfiguration Menu".
Press and releasethe "OK" button.
# 4. Displayshould say "Hardware failure status". If not there already, Arrow Keyover to "Hardware failure status
5. Press andrelease the "OK" button
6. Displayshould say "Hardware failure status: Clear. Press OK to clear"
7. Press andrelease the "OK" Button. Message changes to "Hardware failurestatus Cleared. Press Cancel to continue".
8. Press andrelease the "CANCEL" button as many times as necessary, so that,either the "Welcome to Photosmart Express" screen appears, or, the"Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT ATTHIS STAGE
9. Using thePower Button, turn the unit OFF and unplug the power cable from back of theprinter and wall outlet.
10. Wait 30seconds for the power to get discharged and then plug the power cable into thewall outlet first and then into the back of the printer
11. Turn theunit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THEPRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
12. If theprinter has already initialized, then go to the next step. If not, the printerwill start the "ONE TIME INK INITIALIZATION PROCESS". Allow thisprocess to complete and do not interrupt. Once the initialization process iscomplete, the printer will print out a Diagnostic Page.
13. To verifyprinter functionality print a SELFTESTPAGE.
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