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Dell Printer V313

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Post time: 2013-3-4 11:36:36 |Show all posts
A friend has this Dell V313 printer.  I helped him to replace his ink cartridges. He has now discovered the printer says 'Printer out of Paper'. Following this up we found it was a paper jam and we cannot seem to remove this. The instruction booklet mentions nothing about paper jams in the Trouble Shooting section.
I have looked at the full instructions installed on his Dell Laptop, but these all appear to be in a far eastern language. Can any one help with advice for clearing paper jams with this model and also explain why the installed manual etc. is not in English.
Thanks.  Pete.

Post time: 2013-3-4 15:57:33 |Show all posts
Thanks both. I have downloaded the pdf file manual for the printer and will take this to my friend along with your other advice. He's 80 and has trouble with these things.
Thanks again.  Pete

Post time: 2013-3-4 14:54:01 |Show all posts
You can get the manual for the V310 series here
http://support.dell.com/support/edoc...0/en/index.htm
If you opt to print something, does the printer do anything, make any noise, or just show the error message?
If it tries to print something, have you got a thick(er) piece of paper or card to manually encourage when you start to print
Some paper jams can be cleared by unplugging from the mains, removing the USB lead, turning the printer over and shaking it

Post time: 2013-3-4 13:12:33 |Show all posts
Have a look in this -->> Dell V310 Series User's Guide <<--
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