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CP1700 print head problem. Please help.

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Post time: 2010-1-31 01:19:16 |Show all posts
Hi
I have a CP1700. Its giving me continous printhead bad messages on the LCD. I changed the printheads, still to no avail.
What can I do?? is there some workaround to this or the unit is faulty? which part would be defective?
thanks

Post time: 2010-1-31 10:22:17 |Show all posts
If someone can please give me the part numbers to the parts that are referred to in this thread (cleaning station & carriage board), I would be forever in their debt. I tried looking up the numbers on the HP website, but couldn't find them. I even called HP, but they couldn't find the part numbers either.
I am experiencing this same printhead problem, & HP tells me it would be cheaper to buy a new printer than to repair my cp1700. But I like this printer & don't want to learn new software....I just want this printer to work! Thanks so much.

Post time: 2010-1-31 10:10:12 |Show all posts
Nakkoush
Mar 20, 2006 15:30:04 GMT Unassigned
Hi Mikec,
Hello,
Thanks. The carriage I think is the cleaning station. Call HP to make sure thanks. Don't want to give the wrong info. After you find out please post back here so we all know if they have the same problem as Ramon or you.
Mike

Post time: 2010-1-31 09:18:24 |Show all posts
Hi Mikec,
First of all thanks for the reply,
My printer is CP 1700, and my problem is exactly Rammon problems my printer keeps on asking me to replace my printheads, and replacing them didn't solve my problem...
i went to HP parts i found the carriage for the cp 1700
but i can't find the cleaning station, is it the same as service station?!
http://h20141.www2.hp.com/hpparts/Search_Results.asp?mscssid=GWH5LQ7JK1AG9MEFPC5WK72FX9W2BPB8
thanks in advance!

Post time: 2010-1-31 09:17:23 |Show all posts
Hi Nakkoush,
You can go to HP parts and then order it. You have to specift what kind of printer you have and then they will list the parts for you.
Mike C

Post time: 2010-1-31 09:02:43 |Show all posts
Hi,
this is my first post.
I have the same printer and same problem ramon had,
How can i know the spare parts i have to order.. i'm not familiar with printers
thanks in advance

Post time: 2010-1-31 08:11:57 |Show all posts
hey ramon
which parts did you replace exactly and what are the part numbers? looks like i'm having the same problem and it's very frustrating! also were the parts and the effort worth the trouble or would it be better to just buy a new printer. Thanks!

Post time: 2010-1-31 08:06:25 |Show all posts
Replacing both carriage board and cleaning station solved the problem.
Also I notoiced that the flex-cable of the carriage board was a bit 'twisted'....

Post time: 2010-1-31 07:38:12 |Show all posts
To Ramon
The error c013xxx are errors called firmware errors usually related to the logic board, and from my experience its usually will get worse and the unit will need to be serviced,

Post time: 2010-1-31 06:41:56 |Show all posts
No problem,
Anytime,
Mike C

Post time: 2010-1-31 06:31:42 |Show all posts
Sorry for the very late reply.
Replacing both parts solved the problem.

Post time: 2010-1-31 05:42:55 |Show all posts
HI Ramon,
When you get it please update us.
Thanks
Mike C

Post time: 2010-1-31 04:59:13 |Show all posts
I have ordered the cleaning station and the carriage board. I will replace both and hope to be back on track.

Post time: 2010-1-31 04:44:18 |Show all posts
Hi Ramon,
I did do a search on your error for your printer CP 1700 and I cannot find it sorry.
Sorry I cannot help
Mike C

Post time: 2010-1-31 04:18:49 |Show all posts
Tnx for the info. It also gives me a C0132A45 error on the LCD and both LEDs blink rapidly.

Post time: 2010-1-31 04:02:15 |Show all posts
First, does the printer get used a lot? The printer may be dirty with ink build-up in the printer. The best way to check this (if you haven't lubricated yet) is to see how much ink build-up is on the carriage rail. Another way to tell is if you lift the top cover and see how dirty with ink build-up under the cover. If this is the case you may need to replace or clean the service station, which may have a build-up of ink on the cleaning wiper blades, which in turn are damaging the printheads.
Marinus Verschuren

Post time: 2010-1-31 03:59:47 |Show all posts
Hi Ramon,
I am doing a search for you error message that is displaying on your LCD printer but I did not find anything. I suspect that the sensors are corrupted. Can you please turn on the printer and write down the error code so I can search more info on your error message? Also try cleaning your "Contacts" on the printheads maybe that can cause that to display that message. Even you you switch to the new printheads try cleaning inside the machine. I hope it solves your problem
Thanks
Mike C

Post time: 2010-1-31 03:34:11 |Show all posts
It is displaying on the LCD "Attention replace cyan, magenta and yellow printheads" with random colors. Sometimes it specifies to replace C, M and Y, sometimes even K alone. I replaced all to no avail. Also once it gave a CTxxxxx error (which I forgot to write down) and both LEDs blinked very rapidly.
Any help?

Post time: 2010-1-31 02:42:40 |Show all posts
It can be the sensor of the printhead of the printer. But please tell us the message what it says so we can diagnose the problem.
Mike C

Post time: 2010-1-31 01:58:47 |Show all posts
Hi,
could let us know about the exact message displayed please?
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