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Brother Model J615W ProblemWhen I try to send a fax I

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Post time: 2015-4-2 14:18:18 |Show all posts
Brother Model J615W
Problem
When I try to send a fax I receive the message "out of memory" This apparently causes the fax machine to keep trying to send the fax and results in the phone ringing periodically.
When you pick up the phone, you get the sound of a fax being sent,
How do I clear the memory and will this stop the phone from ringing and also allow me to send faxes in the future
Thank you for your help XXX@XXXXXX.XXX

Post time: 2015-4-2 15:27:22 |Show all posts
Hello, and welcome to yahoo/pearl, a pay site for expert technical help. My name is Nathan, and I’ll be assisting you today.
First a brief overview of the process: This is a live chat format, so I’ll need to communicate back and forth with you.  You’ve already paid a deposit or membership to post your question here. I am an independent tech, and am volunteering my time unpaid until our chat is concluded. At that time I’ll request you click the EXCELLENT smiley face to close out our chat. It is my intention to solve your problem with a quick, honest, and helpful answer. My goal is for a rating of Excellent Service.  You may receive an email survey after our chat, if you don’t feel I’ve earned a “10” rating in all areas, please let me know what I can do to meet your expectations.
Should you feel the need to provide a negative rating of Bad or Poor Service, please wait and let me know what I can do to clarify or more thoroughly answer your question, and remember you are rating me personally, not the site, or the product you are asking about. If you still feel the need for a negative rating, please withhold your rating and let me know so I may either close your question or find you another expert to work with. A negative rating will not initiate a refund. Please know that not all issues can be fixed online; in those cases of a hardware failure, I’ll troubleshoot and diagnose the problem, and provide a practical recommendation for how to proceed.
My livelihood depends on your positive feedback, so your satisfaction is my highest priority.  Let’s get started!
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