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After replacing the toner cartridge the machine display an error message?

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Post time: 2013-7-11 10:49:49 |Show all posts
After replacing the toner cartridge the machine display an error message?

Post time: 2013-7-11 14:31:14 |Show all posts

The issue you are experiencing is may be due to the improper communication between the printer cradle and the cartridge contacts or may be due to the defective cartridge.
First ensure that you are compatible cartridges for the printer.
However, If you are using compatible cartridges for the printer, then please visit the following web site and follow the instructions to clean and align the cartridges manually.
http://h10025.www1.hp.com/ewfrf/wc/gener…
Now once again try printing.
However, If the issue persists then this could be due to the corrupted printer drivers.
If you are using Windows XP operating system then please follow the instructions to uninstall the printer drivers.
Perform the below steps to uninstall the printer driver :
1. Click Start, Control Panel.
2. Click Add and Remove Programs.
3. Select the printer from Currently Installed Programs list.
4. Click on Change and Remove button and proceed with the uninstallation window.
5. Restart the Computer.
Now visit the official web page of the printer and then try downloading the drivers that are available for the printer.

Post time: 2013-7-11 12:45:24 |Show all posts
Some cartridges come with tape or a plastic piece that keeps the powder inside the cartidge while it's being transported.  Maybe you need to look at the instructions and see if you have to take off more stuff.
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